We have documentation to show all payments were made on time and in excess of the amount due. Our mortgage carrier is not applying the payments. Our bank has records to prove payment has been sent and cashed. Our mortgage company has now sent it to collections. Who can we contact for help?Our mortgage company is not applying our payments and have sent us to collections, where can we get help?
Get a lawyer, show him the information if you can convince him that it is what you say odds are all he will have to do is write a letter to your lender's legal council. He can also stop the collection company.Our mortgage company is not applying our payments and have sent us to collections, where can we get help?
Contact a lawyer NOW.
Something does not sound right with all of this. I have never heard of a Mtg company sending someone to collections for no payment of a loan. They will report non and late payments to the Credit bureau but they would not turn it over for collections. After 3 months of non payments, they will start foreclosure. So Im not sure whats up with the collections thing. I would get copys of all the checks, both sides and fax and send it to the lender of proof of payment. Also tell them to take off any reporting of late or non payment notices they may have sent to the credit bureau or you will contact your lawyer. Good luck.
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